Securly Learn Documentation
Browse product guides and how-to articles below. Sign in for search, the AI assistant, images, audio, and downloads.
Aware
- Are Google Docs with nude images in it flagged by Securly’s nudity scan
- Aware Case Manager Overview
- Best Practices for Aware setup
- Can faculty groups manage recalled emails
- Can I assign three different email addresses to receive notification emails for Google Docs, Emails, and Nudity alerts separately?
- Can I quarantine an image that I accidentally released?
- Can I restrict faculty group users from accessing Aware?
- Can I view Filter activities in Aware?
- Can school contacts receive Aware alerts only during school hours?
- Case Manager - How can I suppress alerts for a document that has been mistakenly flagged?
- Case Manager - How do I alert school authorities and parents about an at-risk student?
- Case Manager - How do I assign cases?
- Case Manager - How do I check a student's online history when viewing a case?
- Case Manager - How do I dismiss or resolve a case?
- Case Manager - How do I filter cases?
- Case Manager - How do I find contact details?
- Case Manager - How do I share cases with contacts outside of the school organization?
- Case Manager - How do I track cases using the status log?
- Case Manager - How to Create Case Manager Groups in Securly Aware and Assign Organizational Units
- Case Manager - Step-by-Step Guide for Setting Up Contacts and Resources
- Configuring Email Alerts for Nudity Detection for Faculty Groups
- Do I need to set up Google Chat scanning in Google Workspace?
- Does Aware monitor ChatGPT?
- Does Securly store images that are flagged as nude?
- Does the confidence level I select impact what activities are flagged by Aware
- How do confidence levels work?
- How do I exclude OUs from image nudity scan?
- How do I choose the confidence level when creating custom email alerts for Aware
- How do I confirm that my nudity detection and quarantine workflow is set up correctly?
- How do I delete custom email alerts for a faculty group?
- How do I disable Aware for Gmail?
- How do I enable geolocation tracking?
- How do I ensure that alert thresholds are correctly set up in Aware?
- How do I get started with email recall in Securly Aware?
- How do I install Aware for Gmail?
- How do I know which of my Google Workspace OUs are scanned by Aware for Gmail?
- How do I review quarantined images in Securly Aware?
- How do I send Aware email alerts to school faculty?
- How do I set up email alerts for GChat activity?
- How do I set up my school's working hours?
- How do I set up the Wellness Widget?
- How do I start scanning Google Slides and Google Sheets?
- How do I start using nudity scanning for Gmail attachments?
- How do I use the Aware Dashboard?
- How does Securly manage flagged terms in Aware?
- How does Securly use AI across its products
- How does the “I need help” button work?
- How does Think Twice work?
- How many custom email alerts can I configure for one Faculty Group in Aware?
- How precisely does Securly identify device locations?
- How to allow all email from securly.com in Gmail?
- How to Assess the Effectiveness of Wellness Resources
- How to enable Drive SDK API in Google Workspace for Aware onboarding?
- How to exclude a domain or email from Aware scanning?
- How to install Aware for Gmail via TLS
- How to manage email filters set up for Aware notification
- How to set up Aware for Google Workspace and Microsoft Azure
- How to set up Aware for Office 365 emails
- How to start using the quarantine images feature?
- How to turn on email notifications for Google Docs
- Network Efficiency and Security: How Securly Aware Enhances Student Safety Without Impacting School Network Performance
- Product release notes have moved
- Respond - Release notes - Feb 2024
- Respond - Release notes - May 2024
- Respond - Release notes - October 2023
- Securly Aware for Google - Self Onboarding
- Securly Aware Overview: Features and FAQs
- Securly Learn: Access and Training Information
- Supported Operating Systems (Minimum Versions)
- Think Twice Bullying Prevention Video Demo
- What are Wellness Levels in Securly Aware?
- What does the Securly Aware Activites page display?
- What happens when an email is recalled?
- What is Enhanced Privacy Mode?
- What kind of images are flagged by Securly’s nudity scan?
- Where can I find gun term searches in Securly Filter and Securly Aware?
- Where can I track events flagged as nudity?
- Which features are part of Aware's subscription, and which are available as add-ons?
- Who has access to images quarantined by Securly?
- Why am I getting thumbnails of quarantined images in my email?
- Why am I not receiving any email alerts for nudity for Gmail attachments?
- Why am I not seeing the test email under the Aware Activity tab?
- Why are email from some domains not scanned by Aware?
- Why are my routing settings in Google Workspace not saved?
- Why can't I move ahead from the 'Something went wrong' screen?
- Why do I need a dedicated email address for quarantine emails and images?
- Why don’t I see a device's geolocation for a flagged activity?
- Will I receive quarantine image alerts if nudity detection alert emails are turned off?
- Will students or teachers face problems accessing their emails if I install Aware
Classroom
- Archiving Classes in Securly Classroom
- Best Practice for one teacher to monitor another teacher's class in Classroom
- Canvas Integration is not pulling in all information
- Classroom Best Practice Guide
- Classroom macOS FAQs
- Classroom Predefined Web Links
- Deploying Securly Classroom in a BYOD Environment: Best Practices Guide
- Disable NewTab:Footer with The Google Admin Console
- Discover Securly Classroom: Video Guides for Teachers
- Explore Securly Classroom: Video Guides for Admins
- Firewall ports needed for Apple devices, including APN
- How do I assign substitute teachers to cover any teacher absences?
- How do I block Mac Applications?
- How do I block Windows Applications?
- How do I disable Securly Classroom for individual students?
- How do I get started using Securly Classroom?
- How do I sync roster data from Schoology to Securly Classroom?
- How do I tell what class a student is in?
- How do I use Access Plans?
- How do I use Securly Classroom with Windows devices?
- How do I use Site Lock and Access Plans together?
- How does co-teaching work in Securly Classroom?
- How does the Securly Classroom and Filter integration work?
- How to Add a Student to Your Class Session from Another Active Class in Securly Classroom
- How to add web links
- How to allow students to be monitored while at home via IP Exclusions
- How to Assign Organization Admin Rights in Securly Classroom
- How to block websites during a class session
- How to Check and Update Chrome Devices
- How to check on a class in session
- How to check the full history of a student in your class
- How To Deploy Securly Classroom
- How to enable Google Classroom API in Google Workspace?
- How to Enable or Disable the "Force Maximize" Setting in Securly Classroom
- How to export device or app inventory to CSV or Excel
- How to Find and Unarchive Classes in Securly Classroom
- How to Lock Students into a Google Classroom or Canvas Assignment with Site Lock
- How to Manually Create a Class
- How to monitor student screens
- How to opt out of class summary emails
- How to Prevent Teachers from Adding Non-Rostered Students to Manual Classes
- How to Resolve Co-Teachers Not Seeing Observation Groups in Securly Classroom
- How to See a Tab That a Student Just Closed
- How to Send Logs for Securly Classroom from a Mac Device
- How to Share a Teacher's Screen in Securly Classroom
- How to Take a Screenshot of a Student's Screen in Securly Classroom
- How to turn off sounds when students enter class, raise their hand, or start chats
- How to Use Student Groups in Classroom
- How to Zoom In and Out to Manage Student Thumbnails
- Importing Device Console Users from CSV
- Installing and verifying Securly Classroom macOS agent
- Installing and verifying Securly Classroom Windows agent MSI
- Installing Securly Classroom Extension on Non-Chrome OS Devices
- Installing Securly Classroom Windows Agent via Microsoft Intune
- Installing the Securly Classroom Chrome Extension
- Link Securly Classroom to Google Admin with a limited-access API user
- Managing Students with Multiple Devices in Classroom
- Managing Web Links vs Global Allow Lists in Securly Classroom
- Microsoft Defender Exploit Guard has blocked an operation that is not allowed by your IT administrator"
- Moving device groups between locations
- MSI GPO Deployment Securly Classroom - Set Up Guide
- Ohio S.B. 29 Impact on Securly Products
- OneRoster SIS Providers Overview
- Prevent Students from Logging in with Personal Gmail Accounts
- Prevent students from using Task Manager to close the Securly Classroom extension
- Resolving Authorization Errors When Syncing Securly Classroom with Google
- Resolving File Upload Issues in Google Classroom with Securly Filter
- Resolving Issues with Students Appearing Offline or Having Duplicate Accounts in Securly Classroom
- Securly Classroom - Self Onboarding Guide
- Sending log files for Securly Classroom stand alone Windows MSI
- Setting up Canvas Link in Securly Classroom
- Share Screen not working - Port and Server access
- Supported Operating Systems (Minimum Versions)
- Troubleshooting Classroom Windows and macOS agent errors
- Understanding Dependencies and Wildcards in Securly Classroom's Allow-Only Blocking Plans
- Understanding Monitoring Capabilities In Classroom
- Updating Securly Classroom Lost Mode Kiosk
- Username Matching in Securly Classroom
- Using Securly Classroom Extension on BYOD
- What to do if Screen View is not working
- What to do when a student is off task
- Which features are currently unavailable on the Securly Classroom macOS agent?
- Why can’t Securly Classroom monitor all Chromebook activities, and how can I manage this limitation?
Dyknow Classroom
- Dyknow Classroom - Back to School Checklist for Dyknow
- Dyknow Classroom - Can student devices be monitored at home
- Dyknow Classroom - Dyknow API Roster Integration Fields
- Dyknow Classroom - Dyknow Blocking Plan FAQs
- Dyknow Classroom - Dyknow Blocking Plans Overview
- Dyknow Classroom - How can tech coaches and administrators use class history?
- Dyknow Classroom - How do teachers edit the class roster?
- Dyknow Classroom - How does class history work in Dyknow Classroom?
- Dyknow Classroom - How does multi-teacher monitoring work in Dyknow Classroom?
- Dyknow Classroom - How monitoring works - an overview
- Dyknow Classroom - How to add a teacher as a tech coach or administrator
- Dyknow Classroom - How to add a teacher to a class?
- Dyknow Classroom - How to allow Dyknow in your content filter and antivirus software?
- Dyknow Classroom - How to archive Dyknow data
- Dyknow Classroom - How to confirm Dyknow is installed on student devices
- Dyknow Classroom - How to create a school-wide blocking plan
- Dyknow Classroom - How to create a Segmented blocking plan
- Dyknow Classroom - How to create and enforce a Blocking Plan
- Dyknow Classroom - How to force end a monitoring session?
- Dyknow Classroom - How to import student roster data from Clever?
- Dyknow Classroom - How to login to Dyknow and reset password?
- Dyknow Classroom - How to manage classes manually
- Dyknow Classroom - How to manage custom files
- Dyknow Classroom - How to manage Powerschool integration?
- Dyknow Classroom - How to manage roster import settings?
- Dyknow Classroom - How to manage users manually
- Dyknow Classroom - How to process Dyknow files with import manager
- Dyknow Classroom - How to set up FTP folder connection
- Dyknow Classroom - How to set up OneRoster file export
- Dyknow Classroom - How to start and end a monitoring session?
- Dyknow Classroom - How to use student history
- Dyknow Classroom - How to validate paused SIS imports
- Dyknow Classroom - In Dyknow Classroom, why do I get the 'Screenshots are currently forbidden' message?
- Dyknow Classroom - Install Dyknow on student Mac devices
- Dyknow Classroom - Install Dyknow on student Windows devices
- Dyknow Classroom - Introduction to Import Manager
- Dyknow Classroom - Manage Blackbaud roster integration
- Dyknow Classroom - Manage Dyknow Blackout Settings
- Dyknow Classroom - Manage Dyknow files
- Dyknow Classroom - Managing your Infinite Campus SIS integration
- Dyknow Classroom - My Classes overview
- Dyknow Classroom - Onboarding Dyknow Classroom
- Dyknow Classroom - Release Notes
- Dyknow Classroom - Run a Health Check on student devices not connecting to Dyknow
- Dyknow Classroom - Send a Dyknow log report directly from a student device
- Dyknow Classroom - Send a log report remotely as an admin
- Dyknow Classroom - Student device login and Secondary authentication
- Dyknow Classroom - Student Device Login FAQs
- Dyknow Classroom - Teacher training
- Dyknow Classroom - Troubleshooting student devices not connecting to Dyknow
- Dyknow Classroom - What are the different roles and privileges in Dyknow Classroom?
- Dyknow Classroom - What is "Out of Browser" and how to get students back in browser?
- Dyknow Classroom - What is the send a message to students feature?
- Dyknow Classroom - Why do I get the "New Tab and chrome:// sites cannot be viewed" message?
- Dyknow Classroom - Why is my Dyknow Windows agent installation failing?
- How to combine and uncombine classes?
- How to select Active Tab & Close Tabs on student Chromebooks
Filter
- Accessing Personal or Other Tenant Accounts on Filtered School Devices
- Allowing Embedded Videos for HMH Read 180
- Best Practices for Configuring Securly's Microsoft Edge Extensions via Group Policy
- Best Practices for E-sports Filtering
- Best practices for uploading CSVs
- Best Practices Guide - Chromebooks
- Blocking YouTube In Filter Policies
- Can a user be part of two custom groups at the same time
- Can Different Policies Apply to Security Groups in a Parent-Child Relationship?
- Can I access Securly’s status page from within Securly Filter
- Can I block specific URLs for Chromebooks?
- Can I customize the blocked page content?
- Can I export my allow list and block lists?
- Can I switch my language of choice via the Securly portal
- Can students ask permission to access blocked websites
- Can the admin override sites approved by the temporary allow feature
- Configuring Custom Email Alerts for Filter
- Creating Email Alerts for Categories in Delegated Reporting Groups
- Deploying Securly SmartPAC and SSL Certificate to your iPads with Mosyle Manager
- Deploying SmartPAC to iPads using JAMF Now MDM
- Deploying SmartPAC with Microsoft Intune
- Does Securly comply with GDPR?
- Does Securly Send Summary Reports for Instant Notifications?
- Does Securly support DNS over HTTPS (DoH)?
- Does Securly support sentiment analysis in French
- Does uploading a new CSV overwrite existing users in a custom group?
- Embedded content + Recaptcha Matrix
- Enabling Enhanced DNS Bypass Protection for Chromebooks
- End Of Year Best Practices
- Ending a Custom Group Before Its Expiry Date
- Google Drive Access Issue with SmartPAC - Troubleshooting and Workaround
- GPO Chrome Extension Best Practices
- How can faculty group members download user activity reports?
- How can I block all websites except those in the Global or Policy Allow list?
- How can I help Securly with testing SmartPAC?
- How can I redirect blocked chat sites to Securly AI Chat for Filter?
- How can I see what cluster I am on?
- How can teachers allow blocked sites for students
- How do I Install Securly's SSL Certificate in Firefox on Windows
- How do I add new users to Custom Groups
- How do I add or remove an IP address in Filter?
- How do I allow or block specific YouTube videos and channels?
- How do I assign OUs to policies?
- How do I avoid errors when signing up for Securly with Google Workspace credentials?
- How do I change the priority of a policy
- How do I check the expiry date of my Filter account?
- How do I clone a policy?
- How do I configure SmartPAC user-injection?
- How do I contact Securly Support?
- How do I disable comments and recommended videos from YouTube videos that kids see?
- How do I disable IPv6 for OSX DNS?
- How do I disable IPv6 for Windows Standalone DNS?
- How do I enable Verbose logging?
- How do I find the Filter extension IDs?
- How do I import OUs from Azure AD to Securly?
- How do I import OUs from Google Workspace to Securly?
- How do I install the Securly SSL certificate in Google Admin Console?
- How do I install the Securly SSL certificate on macOS?
- How do I keep students from installing games on their Chromebooks?
- How do I keep students from using javascript to block extensions?
- How do I limit the number of users accessing the Securly console?
- How do I manage access to YouTube?
- How do I prevent access to Crosh on Chromebooks?
- How do I read Filter activity reports?
- How do I set up Faculty Groups?
- How do I set up single sign on for Google with Securly?
- How do I set up the website access lookup tool?
- How do I switch between my Securly Products?
- How do I test Securly Filter for a few Mac devices ?
- How do I test Securly Filter for Windows devices?
- How do I verify Securly SSL certificate in Microsoft Edge?
- How do time-based policies work when students are off-campus?
- How do you set up YouTube restricted mode?
- How does filtering work for custom group users after the group expires
- How does safe search work?
- How does Securly Filter filter image searches?
- How does Securly Pagescan categorise websites
- How does Securly scan keywords?
- How does Securly's extension work?
- How does setting an Exception Window work?
- How does SmartPAC work
- How does temporarily allow sites work?
- How does the category lookup tool work?
- How long does it take for a new filtering policy to be applied to users after their OUs are updated?
- How often is the Activities feed updated?
- How To - Disable Google Lens
- How to Allow ABCya.com Through Securly Filter by Adding It to the Allowed Destinations List
- How to allow embedded content on Securly Filter
- How to Allow Epic Games and Epic Games Launcher on Securly Filter
- How to Allow or Block Websites, Domains, or Keywords in Securly Filter
- How to avoid errors when signing up for Securly with Office 365 credentials
- How to Block Google Doodles
- How to Block or Allow Specific Pages in Securly Filter
- How to Block Students from Accessing Public Google Drive Links
- How to Bypass Websites or URLs from Securly's Proxy Servers
- How to change the policy assigned to a custom group
- How to check YouTube settings on Google Workspace
- How to Clear Browser Cache on Popular Browsers (Including on Chromebooks)
- How to configure instant notifications
- How to Configure Scheduled Reports in Securly Filter
- How to Configure Securly DNS Locally on Windows
- How to create a new custom group
- How to create a Take-Home Policy
- How to create Activity reports in Securly Filter
- How to create Filtering Policies
- How to deploy Securly DNS on standalone OSX
- How to deploy Securly SmartDNS Filtering on your Windows Server?
- How to deploy Securly SmartPAC and SSL Certificate to your MacOS Devices with Mosyle Manager
- How to deploy Securly SmartPAC to macOS devices using Securly MDM?
- How to deploy Securly SmartPAC via Casper/JAMF MDM
- How to deploy Securly SSL certificate to iOS
- How to Deploy Securly to iPad Using FileWave MDM
- How to Deploy Securly to iPads Using AirWatch MDM
- How to deploy Securly to iPads using Apple Configurator
- How to Deploy SmartPAC to iPad with Meraki’s System Manager
- How to Deploy the Securly Certificate Using Meraki's System Manager MDM
- How to deploy the Securly SmartPAC and Certificate to MacOS and iOS/iPadOS with InTune
- How to Deploy the Securly SmartPAC to macOS Devices via JAMF MDM
- How to Deploy the Securly SmartPAC to Your macOS Devices via Meraki System Manager
- How to deploy two SSL certificates with JAMF MDM
- How to disable developer tools for Chromebooks?
- How to Disable DNS and Network Prediction pre-fetching in Google Workspace
- How to disable Guest Mode for Chromebooks?
- How to disable incognito mode in Chromebooks?
- How to disable notifications on Securly Filter
- How to Disable Proxy Settings in Mozilla Firefox
- How to download activity reports for specific students or OUs.
- How to email activity reports for specific students, OUs, or Security groups (Admins)
- How to enable API access for Securly in Google Workspace
- How to enforce Google Safe Search for Chromebooks?
- How to enroll Chromebooks into the school policy?
- How to find a Youtube Channel URL
- How To Fix Access Blocked Google Message
- How to Grant Access to Other Users in Securly
- How to identify certificate issues
- How to Identify YouTube Video Categories
- How to implement sign-in restrictions for Chromebooks?
- How to implement SmartPAC in a Windows environment using AD GPO
- How to Import Security Groups from Azure to Securly
- How to install Securly SSL certificate on Android device
- How to install the Securly certificate for Chromebooks?
- How to install the Securly Chrome Extension with GPO
- How to install the Securly Chromebook Extension with Google Workspace
- How to Install the Securly Edge Extension with GPO
- How to install the Securly Edge Extension with Intune
- How to Locate Your DNS IPs in Filter
- How to Locate Your SmartPAC URL
- How to lock down a Firewall to use Securly DNS
- How to Manage Securly SSL Certificate for Firefox
- How to manage Securly SSL certificate for Firefox with GPO
- How to manage Securly SSL certificate for Firefox?
- How to manage user access to certificates?
- How to manually install the Securly SSL certificate in Chrome
- How to manually install the Securly SSL certificate on Windows
- How to manually set up Securly DNS on iOS devices
- How to Manually Set Up Securly DNS on macOS Devices
- How to migrate my Securly browser extensions
- How to Push the Securly SSL Certificate Using Active Directory GPO
- How to Push the Securly SSL Certificate with Microsoft Endpoint InTune
- How to Request a Live Category Update from PageScan
- How to resolve the too many redirects error on Safari
- How to restrict access to personal Gmail on school devices?
- How to Schedule Automatic Reboots for Managed Chromebooks
- How to Search for Information in the Activities Tab of Securly Filter
- How to see scheduled reports in Securly
- How to set up Google AD SSO with Securly?
- How to set up the Guest Network Policy
- How to set up Time-Based Policies
- How to Sign into Securly Filter Console
- How to Sign Up for Securly’s Status Page
- How to stop students from disabling the Securly extension on Chromebooks
- How to submit the domain to be added to the Securly database
- How to Test Securly on a Single Chromebook or a Test Organizational Unit (OU)
- How to Track Activities in the Admin Audit Log
- How to uninstall the Securly SSL Certificate from BYOD devices?
- How to use Special Characters in Allow and Block lists
- How to use the Activities page in Securly Filter
- How to verify if Securly SSL certificate is installed on Mac OS X
- How to verify the Securly SSL certificate is installed on Chrome
- How to view background content on a website
- How to View Information on the Blocked Page
- Image Blurring
- Installing the Securly SSL certificate
- Intune Chrome Extension Best Practices
- Intune Edge Extension Best Practices
- InTune User-injection for MacOS and iOS
- Managing Registered Domains for Securly Filter
- Managing the Microsoft Edge Sidebar with Securly Filter
- Manual SmartPAC installation on MacOS
- Maximizing Your Securly Experience: Group Configuration Reviews for Filter and Aware
- No Internet Message on Android Devices
- Off-Campus Filtering with Securly
- Removing DNS Forwarders for Securly Filtering
- Resolving "Anonymous" User Issues
- Resolving Blocked Sites from loading inside the Sign-in page
- Resolving the 'This Root Certificate is Not Trusted' Error on macOS
- Securly - Terms of Service
- Securly Filter - Extension installation guides
- Securly Filter - How do I use Kiosk mode on students’ Chromebooks?
- Securly Filter Category Examples
- Securly Filter Loading Overlay
- Securly Filter Logins with Google Workspace roles
- Securly Filter Reporting Guide
- Securly Filtering - Bring Your Own Devices (BYOD)
- Securly Filtering - Deployment Checklist
- Securly Filtering - How to choose the right filtering method
- Securly Filtering - Product Briefs
- Securly Filtering - Solutions Comparison and Compatibility
- Securly IPs and network requirements
- Securly is not filtering anything on my network. What do I do to troubleshoot?
- Streamlining Securly Filter Authentication for Shared iPads in Schools
- Supported Languages for Securly Filter
- Supported Operating Systems (Minimum Versions)
- Switching Between Multiple Schools Using the Multi-Tenancy Dashboard
- Sync OUs for Securly Filter
- Troubleshooting "Access Denied" Issues with bbc.co.uk
- Understanding Device Location Tracking in Aware
- Understanding DNS Caching and Its Impact on Website Access
- Understanding Enhanced Guest Network Policy (GNP)
- Understanding Forced Login on the Take-Home Policy
- Understanding Google Login Restrictions for Teachers
- Understanding icons on the activities page in the Filter Dashboard.
- Understanding keyword scanning with Securly
- Understanding Redirection for Blocked Pages
- Understanding the Default Policy and Custom Policy Behavior
- Understanding the Student Take-Home Login Page: Google vs. Azure AD Options
- Understanding the Temporary Ban Feature
- Understanding Why a Website is Blocked
- Using MS-ISAC’s Malicious Domain Blocking and Reporting (MDBR) with Securly DNS Filtering
- Using the Website Access Lookup Tool
- What are the different types of policies?
- What happens when in-school policy and parent policy overlap
- What Information Will I Receive When I Subscribe to the Status Page?
- What is a HAR file and where do I find it?
- What is an Extension Log and where do I find it?
- What is forced login?
- What is logged with Securly?
- What is the difference between Incident and Maintenance events
- What is the maximum number of scheduled reports I can have in Securly
- What OUs does the Default Policy apply to?
- What to expect when using Securly’s Restrict Google Login feature?
- What to expect when using time-based policies with DNS & SmartPac
- Which policy applies to a user who is part of multiple security groups and custom groups?
- Which users are allowed access when a website is allowed by a teacher or admin?
- Why am I not getting any emails or alerts from Securly
- Why am I unable to download an activity report
- Why are my CSV files not uploading correctly with the automated FTP upload method
- Why Are Some Sites Not Logged?
- Why Are Some User Activities Missing from My OU Activity Report?
- Why Can’t I Change the Priority of the Default Policy?
- Why can’t I download or email reports for Allowed/All activity for specific OUs
- Why can’t I monitor devices with Chrome OS 140 or higher?
- Why Chromebook Users Do Not Receive the Geolocation Tracking Request
- Why do I get a "This webpage was blocked by an extension" error
- Why do I get SSL errors when using Securly DNS servers
- Why do some applications break on iPads or Tablets
- Why don’t I see certain activities in my admin audit log?
- Why is Papercut Google Cloud Print not working with Securly
- Youtube Controls - User guide & Best practices
Flex
- Can a teacher print their attendance list for an activity?
- Can a user have access to more than one school if there are multiple schools using Flex in a district?
- Can I add a Flex user with a different email domain?
- Can I add a new flex period to the system?
- Can I add or remove days to my existing flex period?
- Can I change a teacher to have "Admin" role access?
- Can I see which teachers have taken attendance for today?
- Can I sync attendance from Flex back into my Student Information System (SIS)?
- Can Students Be Added to an Activity After the Cutoff Time?
- Can teachers or admins block (restrict) students from signing up for their activities?
- Can the "Plus Add" feature be disabled in Flex?
- Can the cutoff time be changed?
- Can two teachers share an activity or take attendance for the same activity?
- Can we change the time of our flex period for one day?
- Can we remind teachers to take attendance in Flex?
- Flex Implementation Steps
- How are substitutes handled in Flex?
- How can a teacher change a student's schedule for flex?
- How can admins assign students to teachers’ activities?
- How can an admin see which teachers have not scheduled a flex activity?
- How do I change the Catchall room?
- How does a teacher delete or cancel an activity?
- How Teachers Can Identify Students Missing Mandatory Activities
- How to Update the Catchall File
- If a teacher submitted their student attendance for flex, can this be reversed or changed?
- Is there a way to remove active students who don't participate in our flex period from the Flex system?
- Our email domain is changing - is there anything I need to do in Flex?
- Plus Add does not add a group of students if one of those students has a conflict.
- Single user cannot log in but is Active in the system
- Teacher says they submitted Flex attendance but they're still receiving the reminder email.
- Understanding Attendee Max Cap Exceedances in Activities
- Understanding Barcode Scanning in Flex
- Understanding Cutoff Time in Flex
- What is Catchall?
- What is the Cut List?
- What time are student morning agenda emails sent & can the time be customized?
- Where can I go to understand all the priority levels available in Flex?
Home
- Accessibility statement for Securly Home mobile app
- Best practices for FTP upload
- Can I enable ‘No Control’ without taking away the pause functionality from parents?
- Can I unpause student devices paused by parents?
- Does Home send alert emails to parents for Aware activity
- How do I add parents to Securly Home?
- How do I add the parent-student mapping manually?
- How do I change my FTP password
- How do I resume or pause emails sent to parents?
- How do I subscribe or unsubscribe parents?
- How do I track emails sent to parents?
- How do I use the Parent dashboard?
- How does Home differentiate between in-school and out-of-school activities?
- How Parents Can Sign Into the Parent Portal
- How to begin using parent settings?
- How to Change Control Levels for Parents
- How to customize parent access to student activity reports
- How to Grant Admin Access to Users in Securly Home
- How to Minimize Upload Failures for Parent CSV Files
- How to use the parent report settings in Securly Filter?
- How to Use the Pause Internet Feature on School-Owned Devices
- Reasons Parents May Not Receive Activity Reports for Their Child
- Securly Home FTP Setup Guide
- Securly Home Overview Video
- Securly Home Restrictions for Parent Settings
- Understanding the Custom Activity Setting for Parent Reports
- Visibility of Flagged Searches in Activity Reports for Parents
- VPAT Accessibility Conformance for Securly Home
- What are flagged activity push notifications for parents
- What are the different types of control levels?
- What happens if schools choose to disable pause internet feature
- What to expect when using parent policy and Take-home policy together?
- When will parents start receiving their kid’s activity report from Securly
- Why can’t parents see any app activity in the activity log?
- Will I lose old data when I upload a new parent CSV
Learn
MDM
- Automatic Device Enrollment (ADE) Failure on Older Devices
- Completely Remove an iPad from Securly MDM
- Dashboard Warning: Unable to Find the Securly Locker in Your VPP Accounts
- Enable Teacher Tools for Students at Home
- Ensuring Sufficient Application Licenses for Distribution
- How do I create custom screen layouts for student iPads?
- How to enable captive portals for MacOS devices
- How to factory reset an iPad that is enrolled in the Securly MDM via a DEP
- How to integrate Incident IQ with Securly MDM using webhooks
- How to Renew an Expired or Expiring ADE (DEP) Server Token
- How to update an expired or expiring Content Token (VPP server token)?
- How to use Web Links with iOS in Securly MDM?
- Mac profile installation failed - unexpected error MDMResponseStatus:500
- Managing iOS updates
- MDM Common Issues and Solutions
- Receiving "Invalid Profile" error while enrolling Apple Devices
- Securly MDM - Self Onboarding
- Server Addresses for Apple Devices: DEP and Other Services
- Setup CatchOn using Web Content Filter Plugin
- Supervise an iPad Using Apple Configurator
- Supported Operating Systems (Minimum Versions)
- User Injection Variables in Securly MDM
- Using Apple Configurator to add devices to ASM for Automatic Enrollment (DEP)
- Using the App Request and Approval Workflow features in Securly MDM
- Why is installing VPP apps slow?
Observe
On-Call
- Ensuring Accurate Student Grade Levels in On-Call Alerts by Updating Parents.csv
- Example Format for OnCall Metadata Fields in Securly Sync
- How do I create and assign shifts to school contacts?
- How do I manage contact availability across school OUs?
- How do I manage what OUs On-Call monitors?
- How do I prepare my Securly On-Call configuration for back-to-school?
- How do I remove contacts from only one school at a time?
- How do I verify if my school contacts are up to date in Aware for On-Call?
- How do I verify if school & district contact information for On-Call services is up-to-date?
- How to Enable SMS Alerts for On-Call Contacts
- How to Manually Update Parent Contacts
- How to Verify if Aware Alerts Are Being Sent to the On-Call Team
- On-Call Risk Assessment Overview
- Steps to Temporarily Disable Aware and On-Call Alerts for a Holiday
Pass
- Can I create an appointment pass for multiple students?
- How do I access information about Tardy Management
- How do I enable Auto Pass?
- How do we give some students additional passes?
- Managing Auto Pass Access for Specific Students
- Managing Substitutes
- Managing User Roles
- Manually Add a User
- Rostering Users
- Students are writing passes backwards to avoid the system limits
Reveal
- Back to School Checklist
- Budget ROI Report
- Enabling privacy settings for MacOS 10.15+
- Exploring Application Profiles in Securly Reveal
- How do I use circumvention reports in Reveal?
- How does import manager work for Dyknow files
- How to Add a Tech Coach and Assign Schools in Dyknow
- How to Install Reveal/Dyknow Chrome Extension
- How to login and reset password for Reveal
- How to manage Dyknow files
- How to manage Skyward SIS data?
- How to upload Roaster import files to FTP folder
- How to use the Import Manager
- Importing student roster data from Clever (Reveal)
- Installing Dyknow Cloud Connector on student Mac devices
- Installing Dyknow Cloud Connector on student Windows devices
- Installing Reveal Cloud Connector on student Chromebook devices
- Installing the Privacy Profile on macOS 10.14+
- Introduction to Approvals
- Introduction to Reveal
- Managing Blackout Settings
- Managing custom files
- Managing Powerschool integration
- Managing Reveal's infinite campus integration
- Managing Skyward SIS data
- Managing your Securly Reveal / Infinite Campus SIS Integration with OneRoster 1.1 and OAuth2
- Reveal FAQs
- Reveal Screen Time Overview
- Scheduling Automated Reports in Reveal's Usage Explorer
- Setting up a FTP folder connection
- Setting up OneRoster file exports
- Subscription Management and Applications
- Understanding Securly Reveal: Empowering Data-Driven Decisions in Education
- Usage Explorer
- Validating paused SIS imports
- What are individual activity reports?
- Which devices are supported by Reveal
Rhithm
- ✨ New: Rhithm Chrome extension
- ✨New: Log in to Rhithm with QR codes
- ✨New: Subscribe to Rhithm reports
- Accessibility Features / Recommendations
- App Usage Pivot Table (Rhithm Insights)
- App Usage Trends (Rhithm Insights)
- Back-to-school 2023: Rhithm updates
- Back-to-school technical prep
- ClassLink Rostering Instructions (for IT)
- Clever Rostering Instructions (for IT)
- Communicating with students
- Configuring Rhithm Rostering with Google Classroom
- Creating a Risk Alert
- Creating a schedule of Rhithm check-ins
- Creating and maintaining groups
- Creating and Managing Risk Alert Templates
- Creating Custom Assessments
- Creating custom classes
- CSV Upload Rostering Instructions (Rhithm)
- Custom Assessments overview and FAQs
- Editing existing Risk Alerts
- Exporting data from your dashboard
- Getting in Rhithm
- Getting started with Rhithm (Campus admins)
- Getting started with Rhithm (District admins)
- Getting started with Rhithm (Students)
- Getting started with Rhithm (Teachers)
- Helping students be ready to learn
- Helping students reporting Anxiety
- How to Disable Rhithm Check-in Videos
- Identifying students in Rhithm Risk Alert emails
- Installing the Rhithm Chrome extension
- Introducing Students to Rhithm
- Inviting new users to Rhithm
- Kickoff Meeting Overview
- Logging in to Rhithm
- Managing and responding to Risk Alerts
- Managing comments in student check-ins
- Managing grade levels in Google Classroom
- Managing users in Rhithm
- Pre-Built Assessment Library
- Restricting assessment access (District and campus admins)
- Rhithm App Short Training Videos
- Rhithm as a Tool During Well-being Circles for Young Scholars
- Rhithm Implementation Best Practices
- Rhithm Insights overview
- Rhithm Technical Requirements
- Rhithm welcome email templates
- Rhithm's TEKS Alignment
- Scheduling live sessions
- School Leaderboard (Rhithm Insights)
- Setting restricted dates (District admins)
- Simplified Wellness Check-in
- Supporting students returning from Summer Break
- Supporting yourself & your community after tragedy
- Teacher Training 1: Log In & Get in Rhithm (10 min)
- Tempo Scores & readiness to learn
- The Rhithm Toolkit
- Troubleshooting Rhithm issues
- Understanding and Using Teacher Tips
- Understanding Tempo Scores
- Updating CSV rosters in Rhithm
- Updating Google Classroom rosters in Rhithm
- Usage Summary by School and Grade (Rhithm Insights)
- Using a Multi-Tiered System of Support (MTSS) Framework with Rhithm
- Using PBIS with Rhithm
- Using Pre-Built Assessments Effectively
- Using Rhithm for Bullying Prevention
- Using Rhithm to Help with Disruptive Behavior Patterns
- Using Rhithm to help with monitoring special education student progress goals
- Viewing and scheduling teacher events (Campus administrators)
- Viewing assessment data
- What is Rhithm?