How do I remove contacts from only one school at a time?

Securly On-Call allows admins to assign contacts to different schools, Org. units, and Security Groups to ensure maximum coverage during and after school hours. Some contacts might be assigned to more than one school at any given point in time.

If you want to remove a contact from just one school, you will need to edit the schools assigned to that contact using the "Edit contact" option. To do this, navigate to Case > School contacts, select a school, and then click Edit contact. Here, you can add or remove schools assigned to that contact.

As contacts can be associated with multiple schools, it is recommended that you do not delete the contact completely to remove them from a school. Instead, remove the school-contact mapping using the method described above. This ensures that On-Call coverage for other schools assigned to the contact is not impacted.