How to Install Reveal/Dyknow Chrome Extension

Overview

Here is a quick video detailing the process from start to finish. Your Extension ID will be different than in the video. Please see below.

 

Migrating from an existing Chrome extension requires the following general steps:

1. Find your Installation URL
2. Remove the old extension policy
3. Add a new extension policy
4. Configure the Installation URL
5. Test

Locate your ID and Installation URL

To find your extension ID and URL, browse to your Dyknow/Reveal Cloud Connector Page

Remove the old extension policy

To avoid any conflicts or confusion, you will want to ensure that you have removed extension policies that previously were installing the Securly Extension.

Old Extension ID: kmpjlilnemjciohjckjadmgmicoldglf

1. In Google Workspace, navigate to Devices > Chrome > Apps and extensions > Overview
2. Search for the old extension IDs above, to locate which OUs they are installed in. 
3. Then, click Users & Browsers and remove the old extensions. 

Install the new extension

1. In Google Workspace, navigate to Devices > Chrome > Apps and extensions > Users & browsers
2. Select the OU you want to deploy the extension to and click the "+" button in the bottom right and select "Add Chrome app or extension by ID" 
3. Paste in your extension ID  ehldjdeaoebgafllfobddbfbfpmammmc
4. Change the dropdown to “From a custom URL”
5. Paste in your Installation URL.
   
   
   
6. The installation policy for our extension should be set to "Force install" or Force install + pin" (this will allow you to see the extension in your browser's toolbar.
7. Set "Permissions and URL Access" to "Allow all permissions
   
8. Click on "Save" in the top right corner.
9. Important - Configure the update URL: Scroll down in the right-hand pane. At the bottom, in "Deployment settings > Update URL", select “Installation URL”.

Troubleshooting

Extension is missing or not functioning as expected

If the extension isn't showing up, isn't enabled, or isn't functioning as expected, it is likely you have not enabled extended MV2 support. Your other MV2 extensions likely work because they are grandfathered in.  

How do I enable MV2 extensions in the Google Admin Console?

1. Log into the Google Admin Console (admin.google.com).
2. Navigate to Devices > Chrome > Settings.
3. Select Organizational Units (Use either the root OU or specific OUs where Securly extensions are deployed).
4. Under Users & Browsers, go to the Apps & Extensions section.
5. Find the setting for Manifest V2 extension availability
6. Change to Enable manifest v2 extensions
7. Save your changes to ensure the setting is applied.

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Extension is not working in ChromeOS 140+

In ChromeOS 140 and higher, Google has changed the way it enforces the Chrome Sync policy, resulting in the Securly extension lacking the necessary permissions to function properly. If extension syncing is not enabled from the Google Admin Console and a student disables sync for extensions from their browser settings, the extension doesn't function properly. To ensure extension syncing is active, follow the below steps: 

1. In Google admin console, navigate to Devices > Chrome > Settings > Users & browsers > Other settings > Chrome Sync (ChromeOS).
   
2. Ensure the ‘Allow Chrome Sync’ configuration is selected.
   
3. Uncheck ‘Extensions’ from the section for excluded sync types to ensure extensions are included in sync.

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