Why Can’t Parents See Any App Activity in the Activity Log?

Securly's Filtering Services cover web-based traffic over HTTP and HTTPS. App traffic that does not use the HTTP or HTTPS protocols will not be logged.

In the case of devices that use SmartDNS or GuestDNS filtering, app traffic may be blocked; however, it will not be logged. This is because the DNS Filtering filters based on the source and destination domains rather than sending all traffic to proxy servers.

 

For more information on our filtering methods and how they operate, please see our 'Getting Started' section, which can be located here.